FAQ
- You can cancel your order only within 24 hours of placing the order. We do not provide refunds for any products once sold.
- Returns or exchanges are only possible in exceptional circumstances. You can get a full refund only if you have received damaged, defective or wrong items.
- Yes. At Kasturi Kundal, we have stylists that can help you find something in a particular style or for a specific occasion. If you have queries regarding what color would suit you or what garment would enhance your body type, our stylists will solve it all. For styling related queries, you can Email us at kasturikundal@gmail.com or Call us or WhatsApp us at +91 82690 86631 from Monday to Saturday (11am-8pm IST).
- Currently we offer express delivery service that takes 2 days in metro cities and 4-5 days in other cities within India.
- International Shipments are delivered within 7-10 days. We will provide you with a tracking number to track your shipment online.
- But please be aware of unavoidable delays due to the Covid-19 situation that may affect the delivery of your order.